Facebook identity verification problem. I did this on both my own phone and my partners computer.

Facebook identity verification problem. I missed an email that Facebook sent asking to confirm my identity and they unlocked my account after I replied to the email saying I had already sent my identification and I was waiting for them to unlock the account. Once that has been reviewed and confirms you are an adult, based on the laws in your country, you should be able to access Facebook Marketplace. Related Articles How video selfie age verification works on Facebook How video selfie age verification works on Facebook Dating How Facebook uses your video to confirm your identity How to confirm your identity on Facebook Being Your Authentic Self on Facebook About In this step-by-step tutorial, "How to Verify or Confirm Identity on Facebook," you'll learn everything you need to know to successfully complete Facebook's identity verification process. It wanted me to verify my identity by logging in from a device I had already used. This information is for people who are asked to do a security check and confirm their identity when they try to log into Facebook. Every day, users around the world run into this request. Sometimes, it even asks you to confirm your identity with a video selfie. . Sometimes, this can happen if the system doesn't properly process the video due to various reasons like poor lighting or internet connectivity issues. After you send us a copy of your ID, it'll be encrypted and stored securely. Tap on the link to regain access to your account. Account Recovery How to confirm your identity on Facebook Copy link This information is for people who are asked to do a security check and confirm their identity when they try to log into Facebook. Despite this, my account remains restricted, and the problem persists: I still cannot get past the blank page (Checkpoint). Our guided help tool can walk you through the steps to resolve your issue. Learn about uploading your ID to Facebook, including the types of IDs that Facebook accepts. I did this on both my own phone and my partners computer. Your ID won't be visible on your profile, to friends or to other people on Facebook. Jul 29, 2024 · In this guide, we‘ll walk through why Facebook implements identity confirmation, how to successfully complete the verification steps, and what the future of online identity looks like on the world‘s largest social platform. It sounds like there might be an issue with the video selfie verification process on Facebook. Both times, the same message appears saying "We need to confirm this account belongs Common reasons your identity verification may be rejected Your ID was rejected due to a naming mismatch During the identity review process, the last name on the government ID that you uploaded will need to match the last name on your Facebook profile or an approved alternative name that you add to your Facebook profile. Jul 30, 2025 · Have you ever seen a message asking you to confirm your identity with Facebook? You’re not alone. Go to Facebook Marketplace on the mobile app and follow the on-screen instructions. Then, enter an email address that is not linked to your Facebook account. Sometimes we're unable to verify your ID if the picture you submit isn't clear or is missing information. If you’re not able to access Facebook Marketplace, you may need to verify your age. Oct 22, 2021 · To fix “Please Confirm Your Identity” on Facebook, you need to take and upload a photo of your ID. If you need to confirm your name or age on Facebook, or if you've lost access to your account, you may be asked to send us a copy of something with your name or age on it. Jun 30, 2025 · To resolve this issue, users can try logging in from one of the browsers listed on the “Please Confirm Your Identity” page, uploading a photo ID proof such as a government-issued ID or a school/college/library ID, asking friends for help, or logging in from old devices. After trying to use the Facebook ads manager about an hour ago I was locked out of my entire Facebook account/profile. Lastly, Facebook will send you a link to regain access to your account. You can verify your age by submitting a video selfieor using a valid form of ID. It might pop up when you log in, post something, or try to run an ad. This information is for people who are asked to do a security check and confirm their identity when they try to log into Facebook. Oct 25, 2024 · After some research, I found that I could perform an identity verification from my profile, which I did, and it was accepted. If you're not being asked to do a security check but you're having trouble logging into your account, learn how to fix problems with logging in. acg dzoz ggbttg vifab rsni zjo hsj bvxy bcqol tzke