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Connect network gtl customer service. All transactions conducted at ConnectNetwork.
Connect network gtl customer service. If your contact information is provided to ViaPath, and you opt-in to receiving a text and/or email reminder alert, you will receive a text and/or email of the scheduled expiration of your account no later than 30 days before the account expires. If a customer feels that their issue is not resolved according to existing policy and regulations, they can request a supervisor. Need to reset your password? Please review the help section for details. com If you are experiencing an issue with one of your active GTL products or services or simply want to reach a member of our support team, you can submit your request by calling toll-free 1-877-856-3184 (inmate telephone systems) or 1-800-306-2957 (OMS, kiosks and other products and services). . See full list on teamhcso. AdvancePay Need Help? For Customer Service Inquiries, please contact: 877-650-4249 | odrccustomerhelp@gtl. Get information and a list of the ConnectNetwork services available at a facility. Inquire Today Contact Details Interested in receiving a proposal, scheduling a product demonstration, or requesting a brochure? Contact GTL’s Sales and Marketing team by calling 844-269-1981 or selecting either “Sales” or “Marketing” in the contact form below. TouchPay Holdings, LLC d/b/a GTL Financial Services is wholly owned by Global Tel*Link Corporation d/b/a ViaPath Technologies. GTL strives to process refunds within 30 days (and after verifying initial payment method), and typically within 60 days, at the latest. com website. A refund can be obtained by calling customer service at [877-650-4249]. Contact Customer SupportEmail: support@connectnetwork. ViaPath places a high priority on customer satisfaction. If you need assistance with any payments, payment status, or blocks, please call customer service at 877-650-4249. net. If you are inquiring about an account setup or issue with your current telephone, e-messaging, video visitation or other Our Trust Fund service allows you to easily and securely deposit money directly into an inmate's commissary account. For non-urgent matters, submit a request or inquiry to the ConnectNetwork support team by using the form below. Make life easier on the inside for your loved ones. com TouchPay customers: 866-204-1603 support@touchpaydirect. Friends and family members must first contact our GTL International Customer Service Department at AdvancePayInternational@GTL. com For Customer Support: GTL/DSI customers: 877-650-4249 support@connectnetwork. AdvancePay is our most convenient phone service connecting friends and family members to inmates. The types of payment and deposit services that you can use to support inmates include: Trust Fund Our most Get ConnectNetwork help by browsing our list of frequently asked questions about common services and features on ConnectNetwork. Whether you’re looking to send an inmate money, fund items like entertainment or educational content, or make required payments, ConnectNetwork offers several ways for you to help. Help Center – Provides Friends and Family with a variety of support features, including live chat with customer service, submitting support tickets, and keyword content searches. A refund can be obtained by calling customer service at 866-516-0115. Learn more today. Mail If you prefer to make payments and deposits via mail, GTL accepts checks and/or money orders (depending on the facility) via US Postal Service mail for services and facilities listed below. com We aim to make the process of communicating with loved ones easy. All transactions conducted at ConnectNetwork. A: Contact the GTL AdvancePay Service Department and press “0” to speak with a GTL representative to request a refund. com to make deposits to collect call accounts, PIN debit deposits and Debit Link deposits are provided by GTL Enhanced Services LLC, which is wholly owned by Global Tel*Link Help Center – Provides Friends and Family with a variety of support features, including live chat with customer service, submitting support tickets, and keyword content searches. net to request an account to be set up for international communication. jidgxmcrzavysewohfiuohfmhrlhgkqyiqvrsyrkbsgoknsirxgjsi