Western digital dashboard blank. No information is being displayed.
Western digital dashboard blank OS is running on the WD Drive (so I know for sure its working). There was no icon for it in the taskbar tray even though it was turned on in the Select which icons appear on the taskbar. I am using WD SN850 M. I have read some threads describing similar problems and also have tried resetting, 5sec and 40sec reset, with nothing changing. 5. Don’t know if other people saw the flash of the login screen or not. I get the message "The drivers are unavailable" in Windows 10 Control Panel. As per post, the last few dashboards wont open. fluf File Steps Manually download and install the firmware if the dashboard does not start or the . However it's Mar 24, 2025 · Software Download: SanDisk Product Software Downloads | SanDisk Release Notes KB Articles: Download, Install, Test Drive, and Update Firmware Using SanDisk Dashboard | SanDisk Jan 14, 2020 · When I try to access my MyBookLive Dashboard using http://mybooklive/UI/ , I can get in past the password screen, but the display is always BLANK. 10 opening with blank window…nothing there… Win 11, GPU AMD RX6700xt latest driver… Apr 12, 2019 · Hello everyone, I just got my WD My Cloud 3TB and while setting it up through the dashboard it seems to have crashed and now all I am getting is a blank page when I am trying to acess the dashboard. Mar 24, 2014 · Ralphael wrote: You might need to do a 40 second reset by holding the reset before plugging in the power then continue to hold the reset for 40 seconds. Anyone else run into issues? Western Digital monitor this community? Thanks Jul 13, 2023 · WD Dashboard 3. Usage Upon launching the Western Digital SSD Dashboard, the software automatically scans your computer for Western Digital SSDs, including WD and SanDisk products. However, the alternative software to download and install is Western Digital Kitfox which provide similar features. Oct 22, 2024 · Dashboard Not Starting or No . The log file is empty. (Thats why I use an externar drive where I store and search for files every once in a while. I connected to the My Cloud The first screen showed up. Western Digital delivers innovative storage solutions—HDDs, systems & personal data storage—powering innovation, reliability & future-ready performance. Since then my dashboard doesn’t load. 2. Find the right software for your WD, Western Digital, SanDisk, or WD_BLACK device. I can’t access (view or amend) any of my settings. Nov 13, 2020 · Western Digital Dashboard is a software to find specific troubleshooting information for WD SSDs. The WD support page was of no help, only offering bloat/software, which I can't install because there's no extra space in my laptop. com/t/dashboard-v3-2-2-9-blank-screen/260620/51) and with adding "-disable-gpu -no-sandbox" to the shortcut the application loaded. Sep 15, 2020 · Dashboard 3. Internal Hard Drives, USB Flash, most Memory Cards, and some external drives are not Oct 29, 2021 · Hi, WD Dashboard on Windows 11 is not working. Register a product or check your order status; or download device software. Oct 10, 2023 · Find detailed answers to your support questions for your SanDisk or WD_BLACK products. . 4. Anyone else run into issues? Western Digital monitor this community? Thanks Jan 23, 2025 · Description Western Digital Dashboard is software that checks on Western Digital SSD drives in Windows. No information is being displayed. Jul 28, 2021 · SANDISK Dashboard features the ability to: Maintain peak performance of the SANDISK and WD solid state drives (SSD) in Windows® operating systems Analyze drives (including the disk model, capacity, firmware version, drive health and SMART attributes) Update drive firmware IMPORTANT: View supported drives. However, the alternative software to download and install is Western Digital Kitfox which provide similar features for HDD drives. Oct 3, 2017 · I had the exact same issue on my in-laws Windows 7 PC. Sometimes I could manage to get a mangled version of the GUI to be displayed, but most of the time WD SSD Dashboard would show only a blank / white window. I have tried uninstalling, deleting the Program files directory and reinstalling. 8. Sep 20, 2023 · When I launch WD Dashboard the only result is that an icon appears in the Taskbar. 10 opening with blank window…nothing there… Win 11, GPU AMD RX6700xt latest driver… Apr 20, 2022 · I contacted wd support they are aware that the latest update appearing in the update option of wd dashboard still doesn’t fix our current problem on windows 10. Dec 7, 2023 · Find detailed answers to your support questions for your SanDisk or WD_BLACK products. Read FAQs for self-service troubleshooting or submit a warranty claim. 2, Extreme Pro M. With Western Digital product support, you can find an order status, register a product, check warranty status, and check on returns & replacements on your storage device. Already did a hard reset. Download and access additional features on your personal storage device. After Sep 8, 2025 · Forum for discussing the legacy SanDisk SSD Dashboard and the Western Digital Dashboard. , WD_BLACK SN770) is via the SanDisk Dashboard software (used for WD and SanDisk NVMe SSDs). There is no actual application window and clicking on the icon in the Taskbar does nothing. Seemed to work for the other blank screen dashboard user Good luck Be warned: Pressing that famous button is pretty dangerous. 7 (after updating from previous version) is crashing in windows 10. Anyone experienced of have a solution? Jan 23, 2025 · Support for Western Digital Dashboard has ended and is no longer covered under our software support lifecycle. Lastly I reinstalled the current stand alone installer of dashboard. This is on Windows 11. Helps you optimize your WD and provides you wide array of tools!. Supported SSD models for this tool include WD Green, Blue, Red, WD_BLACK, SanDisk SSD PLUS M. ) INFO: The light blinks slowly. RAC Sep 23, 2025 · Download WD Dashboard for Windows PC from FileHorse. End of Support Statement WD is focused on providing exceptional customer experiences with our products. I ended up rebooting and got the dashboard back. This will change how the application draws itself with GPU acceleration or without, it does not affect your system GPU in any way. Please advise. Model is WD_Black SN850 X. FIX: Western Digital Drive Update Guide Without Windows/WD Dashboard Hayden B 11 months ago Updated Follow Jul 13, 2023 · WD Dashboard 3. Cant seem to get this to work and nothing seems to log errors in the windows event log or the application log file. I also have tried 3 different browsers, just to make sure that the Aug 15, 2023 · I had a problem where I was getting 2 dashboard icons in the system tray. If a Western Digital SSD is connected to the system after Dashboard is launched, the Dashboard will automatically detect the drive. Oct 30, 2015 · I just had the blank dashboard. wd. Later I saw it was listed in the Task Manager as running but not visible as a GUI window. Then a quick flash of the login screen then blank screen. Still nothing. I tried to login to the My Cloud. Mar 25, 2022 · The new version of dashboard 3. I just need some pdf files on my old USB drive. Download the firmware from these articles. They show an icon in the taskbar, but nothing else. So it flashed the login screen and then disappeared. 2, Ultra 3D, and more. Need more help? Answer ID 50208: WD Blue SA510 SATA SSD Critical Firmware Update Answer ID 51127: WD Green SATA SSD Critical Firmware Update Shared with My Cloud Home Mar 24, 2025 · Support for Western Digital Dashboard has ended and is no longer covered under our software support lifecycle. However the version 3. 9 until then. Sep 11, 2015 · Hi, Did a update to the lastest firmware. 2, Extreme M. Just in case someone else runs into the same issue :) Dec 13, 2023 · When I launch WD Dashboard the only result is that an icon appears in the Taskbar. Jun 19, 2025 · How to Work Around It Users have found that the proper way to update firmware on these SSDs (e. Tools for checking health, firmware versions and updates are included. AlthalusDGr8 Issues with WD Dashboard Tried installing WD Dashboard on a newly setup PC. I would send it back for a full refund 😮 Nov 6, 2021 · Find support for your internal or external HDDs. Oct 29, 2021 · Hi, WD Dashboard on Windows 11 is not working. fluf is not in the logs. Securely store, access and share your photos, videos, and files with My Cloud by Western Digital. x is completely broken on Windows 7. They are hoping the engineers will have it fixed in the next update and recommend we stay on 3. The program uses Qt, a popular framework, to render the contents of the window. Internal Hard Drives, USB Flash, most Memory Cards, and some external drives are not Nov 6, 2021 · Find support for your internal or external HDDs. 19 on Win11, installs fine but when I launch it, the icon shows in the taskbar and systray and the app window flashes on the screen for like a nanosecond. 2 NVME and WD Blue SATA HDD. Aug 25, 2019 · Where do you get this from? (the black version of the ssd nvme dashboard) - ive tried to get this but just cant get it anywhere, i bought my drive specifically for this software. Any clue on what might it be? Sep 27, 2019 · Recently discovered WD ssd Dashboard. Aug 10, 2023 · Doing a fresh install of Dashboard 4. Tried the solution in the forum here (https://community. 0. I uninstalled dashboard and then did a search of my OS drive for dashboard, WD, Western digital and deleted any matching folders. Since first install it only worked intermittently but mostly frustratingly not at all. When i think i have it, the new version gets installed back. Oct 29, 2021 · The Dashboard app doesn’t show firmware revision for HDD the same as it does for SSD. The dashboard stays blank. To see the firmware revision your HDD is on you can check Identify data buffer, which is available parsed under Tools tab then Drive Details section. Then I rebooted and ran CCleaner registry scan and fixed those errors. WD ssd Dashboard worked perfectly in Safe Mode. 37 has a command line option “-disable-gpu” which can be added to the shortcut on the desktop and may help resolve your issue. g. The LED is ok, I can map the drive via windows explorer. Safe and Secure. 7jrgbg6zfrfk44y6zbqcgqp2ngy2aeoripnokvrqoqbfo3r59